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Privacy Policy for Truevine Home Healthcare LLC

At Truevine Home Healthcare LLC, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, share, and protect personal information in the course of our healthcare services, as well as how clients can request access to or correction of their information.

1.  Collection and Storage of Personal Information

We collect personal information to provide high-quality healthcare services and ensure compliance with legal and regulatory requirements. The types of personal information we may collect include, but are not limited to:

• Contact details (name, address, phone number, email)
• Medical information (medical history, current conditions, treatment plans)
• Insurance and billing information (insurance provider, payment details)
• Emergency contact information

We collect this information through forms, direct communication with clients, and interactions with healthcare providers. All collected information is securely stored in compliance with applicable laws and regulations.

2. Use and Sharing of Personal Information

The personal information we collect is used for the following purposes:

• Healthcare services: To deliver personalized and effective care.
• Billing and administration: To process payments and manage client accounts.
• Compliance: To meet legal and regulatory obligations, including reporting to government agencies when required.
• Communication: To notify clients of appointments, provide updates on care plans, or address any concerns or inquiries.

We do not share personal information with third parties except under the following circumstances:

• With consent: We will seek permission from clients before sharing their information with third parties.
• With healthcare partners: Information may be shared with medical professionals involved in the client’s care, in accordance with HIPAA regulations.
• Legal requirements: We may disclose personal information if required by law, court orders, or other legal processes.

 

3. Protection of Personal Information from Unauthorized Access or Use

Truevine Home Healthcare LLC takes the security of personal information seriously. We implement appropriate technical, administrative, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. These measures include:

• Data encryption: Sensitive information is encrypted during storage and transmission.
• Access control: Access to personal information is restricted to authorized personnel who need the information to perform their job duties.
• Training: Staff are regularly trained on privacy and security best practices.

Despite these efforts, no system can be guaranteed 100% secure. We are committed to continually improving our security measures to safeguard your information.

4. Response to Requests for Access or Correction of Personal Information

Clients have the right to access the personal information we hold about them and request corrections if the information is inaccurate or incomplete. To make such a request, please contact us using the information below:

• Email: contact@truevinehealthcare.com
• Phone: (301) 768-4251
• Address: Truevine Home Healthcare LLC, 123 Healthcare 10410 Kensington Pkwy, Kensington, MD 20895

We will respond to all access or correction requests in a timely manner, and in accordance with applicable laws. In certain circumstances, we may be unable to provide access to all personal information, such as when disclosure would violate the privacy of others or where legal restrictions apply.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us using the details provided above.

This policy helps ensure transparency in how Truevine Home Healthcare LLC handles sensitive information while adhering to privacy laws. Let me know if you need any modifications or additions!